Privacy Policy

Whole Woman’s Health, LLC, and clinics managed by Whole Woman’s Health (collectively “Whole Woman’s Health”, “WWH,” or “we”) are committed to treating your personal data with care and respect. This statement explains our data practices and the choices you can make about the way the information you provide us is collected and used. For easy and direct access, we provide a link to this statement from the footer of our home page and all other pages of the website (the “Site”).

We use the information primarily to provide you with a personalized internet experience that delivers the information, resources, and services that are most relevant and helpful to you. We do not share any of the information you provide with others unless we say so in this Privacy Policy or you have given us explicit consent.

Important note: This Privacy Policy does not apply to information you may share with Whole Woman’s Health in connection with your receipt of healthcare services online or via in-person visits at clinics managed by Whole Woman’s Health. Such information is protected by state and federal law.

What Information We Collect

WWH collects data to operate effectively and provide you with the best experiences from our services. We and our service providers collect information that you provide when you use the Site, including, but not limited to, when you:

• create an appointment;
• make a donation to Whole Woman’s Health Alliance, “WWHA”;
• contribute content to the Site, such as when you “Share Your Story” or comment on an article;
• use interactive features on the Site, such as our tools and apps or the chat feature;
• make a purchase;
• sign an online petition;
• apply for a job or for a volunteer or internship opportunity;
• sign up to receive updates and other communications from Whole Woman’s Health;
• participate in polls or surveys; or
• otherwise contact us with a question, comment, or request.

The information that you provide us can include, but is not limited to:

• your name;
• your photograph;
• your contact information, such as your physical address, email address, and phone number;
• your username, password, and other account information;
• demographic information such as your age, gender, and ethnicity;
• transaction-related information, such as credit card information;
• information you provide when submitting an application for employment, internship, or volunteer opportunities; and
• information you provide when you request information or contact us.

You have control over your own privacy. Think carefully before providing any personal or financial information online.

Information Automatically Collected From You

We and our service providers may automatically collect certain technical information from your computer or mobile device over time and across different websites when you use the Site, such as your Internet Protocol address, your geographic location, your browser type, your operating system, the pages you view on the Site, the pages you view immediately before and after you access the Site, and the search terms you enter on the Site. This information allows us and our service providers to recognize you and personalize your experience if you return to the Site, to improve the Site and the services we provide, and to provide you with Targeted Advertisements. We and our service providers (including Tealium) may collect this information using “pixels” and “tags,” which place and read “cookies,” which are small text files that many websites save on your computer when you visit and access when you return, or similar technologies (pixels, tags, and cookies hereinafter referred to collectively as “cookies”). We also collect this information by setting a unique anonymous identifier called User ID, set by Universal Google Analytics. User ID helps identify unique users across multiple devices and browsers. Clearing your cookies does not ensure that you will not be recognized as the same unique visitor even after you cleared them. 

• Website visitors who do not want their data collected with Google Analytics in this way can install the Google Analytics opt-out browser add-on.
• Website visitors who do not want their data collected with Tealium can opt out via Tealium’s Consent Preferences Manager.

If you are accessing this website from a country in the European Union, please note that this website and the information contained in it is not provided for or directed to you.

How We Use Your Information

We and our affiliates may use the information we collect from or about you through the Site for a number of purposes, including, but not limited to:

• providing you with products, services, or information you request;
• processing any transactions you have authorized;
• following up on services or information we provided to you;
• contacting you about fundraising campaigns or advocacy efforts;
• delivering advertisements targeted to your interests based on your previous activity on the Site (commonly referred to as “Targeted Advertisements”) as well as other marketing communications, promotional materials, or advertisements that may be of interest to you;
• conducting research;
• promoting Whole Woman’s Health’s services or illustrating the importance of reproductive health and rights;
• processing an employment, internship, or volunteer application;
• providing you with information about the Site or required notices;
• allowing us to improve the Site and the services we provide, such as by better tailoring our content to our users’ needs and preferences;
• generating and analyzing statistics about your use of the Site; and
• detecting, preventing, and responding to fraud, intellectual property infringement, violations of our Terms of Use, violations of law, or other misuse of the Site.

We also may combine or aggregate any of the information we collect through the Site or elsewhere for any of these purposes, including for the delivery of Targeted Advertisements.

To further demonstrate how we and our affiliates may use the information we collect from or about you through the Site, we provide the following examples:

• If you make a donation via the Site, your information will be added to one or more of our supporter lists and databases, and you may be contacted about other Whole Woman’s Health activities, news, and/or fundraising campaigns.
• If you join or opt-in to our activist network, you will receive informational updates and action alerts about reproductive health and rights issues. In addition, your information will be added to one or more of our supporter lists and databases, and you may be contacted about other Whole Woman’s Health activities, news, and/or fundraising campaigns.
• If you view certain content on the Site, we or a service provider of ours may later display an advertisement related to that content on a different webpage that you visit through the Site or on another non-Whole Woman’s Health website that has a relationship with the service provider.
• If you use our website to submit your resume or materials for a paid or volunteer position, your information will be stored in a centralized database and may be accessible to our separately incorporated affiliates, who may be seeking candidates for full-time, part-time, or volunteer positions.

How Your Information is Disclosed

WWH may disclose your personal information to a third party if (1) reasonably necessary to perform a service or deliver a product or publication; (2) authorized by you; (3) permitted under this Privacy Policy; (4) required by statue or regulation; or (5) in the good-faith belief that such action is necessary to: (a) conform to legal requirements or comply with legal process served; (b) protect and defend the rights or property of WWH; (c) protect the personal safety of WWH personnel or members of the public in urgent circumstances; or (d) enforce WWH’s Privacy Policy. We may disclose the information we collect from or about you through the Site:

• to our clinics;
• to service providers who work on our behalf and who have agreed to keep the information confidential and use the information solely to carry out the services that they are performing for us, including, but not limited to, service providers who process credit card transactions, facilitate our fundraising activities and campaigns, and deliver Targeted Advertisements on our behalf;
• to other organizations that work with us for the provision of co-branded communications about Whole Woman’s Health and those organizations’ products or services;
• to other organizations with whom Whole Woman’s Health participates in exchanges of supporter or donor information (e.g., donor list rental) and the service providers that facilitate such exchanges;
• as required by law, such as to comply with a subpoena or other legal process, a court order, or government reporting obligations;
• when we believe in good faith that disclosure is necessary (a) to protect our rights, the integrity of the Site, or your safety or the safety of others, or (b) to detect, prevent, or respond to fraud, intellectual property infringement, violations of our Terms of Use, violations of law, or other misuse of the Site; and
• to service providers, advisors, and other third parties to the extent reasonably necessary to proceed with the negotiation or completion of a merger, acquisition, or sale of all or a portion of our assets.

In addition, we may share de-identified information, such as reports on user demographics and traffic patterns, with third parties, including researchers.

The Site also may contain links to third-party websites and applications for your convenience and information. Whole Woman’s Health does not control those third-party websites and applications or their privacy practices, which may differ from ours, and we do not endorse or make any representations about those third-party websites and applications. You acknowledge and agree that we are not responsible for the collection and use of your information by third-party websites and applications that are not under our control, and such information is not governed by this Privacy Policy. Remember that we cannot protect your privacy once you leave the Site, so when you visit third-party websites and applications, we encourage you to review their privacy policies and be careful about the information you submit or share.

Your Choices

If you do not want the Site to collect information through the use of cookies, you can set your web browser to reject cookies from the Site. Each browser is different, so you should check your browser’s “Help” menu to learn how to change your cookie preferences. If you reject or block cookies from the Site, however, the Site may not function as intended.

In addition to the records left on your computer by cookies, your browser and operating system contain other records of your web browsing and other actions (e.g., browser history). As with cookies, you can find information about how to clear these history trails in your browser’s “Help” menu.

We do not currently respond to web browser “do not track” signals. If we do so in the future, we will describe how we do so in this Privacy Policy. For more information about do not track, visit www.allaboutdnt.org.

If you wish to review the contact information we have on file for you, correct your contact information, or inform us how you wish your contact information to be used, please contact our staff using the contact information below.

To opt-out of Google Analytics for the web, visit the Google Analytics opt-out page and install the add-on for your browser.

Online Advertisements

Our third-party advertising partners may use cookies and similar technologies on the Site and on third-party websites on which our ads appear, which allow the advertising partners to track certain information about user behavior, such as “click-stream data.” The information practices of these advertising partners are governed by their own privacy policies and are not governed by this Privacy Policy.

Where Information is Processed

Information collected through the Site will be processed in and subject to the laws of the United States. In addition, we may transfer your information outside the United States to our affiliates and service providers located in other countries. By using the Site, you consent to such transfer to, and processing in, the United States and these other countries.

How Your Information is Secured

We strive to maintain reasonable administrative, technical, and physical safeguards designed to safeguard the information collected through the Site. However, no information system can be 100% secure, so we cannot guarantee the absolute security of your information. Moreover, we are not responsible for the security of information you transmit to the Site over networks that we do not control, including the Internet and wireless networks. If you have concerns about the security of sensitive information, do not send it electronically.

Changes to this Privacy Policy

If we update this Privacy Policy, we will notify you by posting a new Privacy Policy on this page. If we make any revisions that materially change the ways in which we use or disclose the information previously collected from you through the Site, we will give you the opportunity to consent to such changes before applying them to that information.

Your California Privacy Rights

If you reside in California and have provided your personally identifiable information to us, you may request information once per calendar year about our disclosures of certain categories of your personally identifiable information to third parties for their direct marketing purposes. Such requests must be submitted to us in writing to the mailing address below.

Contact Us

If you have any questions about this Privacy Policy or about our data practices regarding the information we collect through the Site, please contact us at:

Whole Woman’s Health, LLC
1001 East Market Street, Suite 200
Charlottesville, VA 22902
1-434-202-8818

When you contact us or otherwise submit content via the Site, if you desire to remain anonymous, you should not tell us your name or the names of your friends or any other individuals. To fully protect your privacy, do not provide any information that you think may identify you or others.

This Privacy Policy was last updated on June 29, 2021.