CLINICS

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Women who obtain abortions represent every religious affiliation, race and financial status

Careers at Whole Woman’s Health

Whole Woman’s Health offers a progressive, feminist environment for professional growth and satisfaction. Our staff consists of committed, innovative, talented and fun people. We employ physicians, nurses, medical assistants, counselors, social workers, administrative assistants, and patient advocates. Working at Whole Woman’s Health changes your life.

Vision: We are here to change how women experience themselves in the world; women’s healthcare is our venue. 

Philosophy: We have a holistic approach to healthcare. We understand that women experience medical issues with their whole selves, often including their families, their religion/beliefs, their history and their dreams. We listen to women, trust women and are here to guide them through their choices. 

Mission Statement: We are women’s health care providers specializing in abortion. It is our mission to welcome and treat the whole woman – her head, her heart and her body. We provide education, counseling, informed consent, medical care, and trust. We honor women’s hopes, dreams and intentions in all of the care that we provide. 

We also offer volunteer and internship opportunities. Our volunteers and interns are just as much a part of Whole Woman’s Health as our other staff; they are given the same deep training in our procedures and philosophy, and they are held to the same high standards of care for our patients. We are eager to create a meaningful position for people who want to make a difference. Contact us for more information on our volunteer and internship program.

We encourage you to fax or e-mail your resume to the contact information provided below. For more open positions please visit our careers page on Indeed.


To apply to any of the open positions below, please email resume and cover letter to apply@wholewomanshealth.com.

Fax: 512-832-6568
Phone: 877-835-1090

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Open Positions

Administrative Assistant – Austin, TX

Chief Operating Officer

General Staff Account

Staff Accountant

EmpowerLine Bilingual Women’s Health Advocate – Minneapolis, MN


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Position Descriptions

Administrative Assistant – Austin, TX

Whole Woman’s Health is currently seeking experience and qualified persons to work as an administrative assistant in Austin, Texas.

Responsibilities

The administrative assistant is responsible for greeting guests of our administrative headquarters, and for all aspects of the functioning and coordination of the day to day activities under the direction and supervision of the VP of Communications.

The administrative assistant must also have the following attributes:

  • People skills
  • Organizational and time management skills
  • Problem solving
  • Written and verbal communication skills

Qualifications

  • Bachelor’s degree required. Bilingual (Spanish) preferred.
  • 3-5 years of experience providing executive level support in a fast-paced dynamic environment.
  • Sharp, polished, and resourceful; flexible to adapt to changes in schedule and priority.
  • Proficiency with Microsoft Office Suite
  • Excellent verbal and written communication skills to interact with high level contacts and diverse personalities.
  • Critical thinking, innovation and inference will be needed every day.
  • Enjoys a dynamic work environment where no two days are exactly the same.
  • Discretion, savvy and intuition are required.
  • This position is for someone passionate, driven and hungry for learning and growing.

Responsibilities

  • Manage calendar, scheduling, phones, correspondence.
  • Coordinate internal and external meetings.
  • Coordinate all mailings (regular mail, Fedex, etc.)
  • Maintain contact files (social and business) updates, etc.
  • Plan and manage national and local travel arrangements (flights, hotels, care service).
  • Assist with speeches and presentation readiness.
  • Take ownership of additional assignments as needed.

Physical Requirements

The administrative assistant must have excellent visual and hearing acuity. They must possess the physical ability to lift 15 lbs. or more, stand, sit, twist, reach, and move freely through the clinic.

 

Chief Operating Officer

Position

Whole Woman’s Health has an immediate need for an experienced Chief Operating Officer or COO to oversee the organization’s ongoing operations and procedures. You will be the organization’s second-in-command and will thus be responsible for inspecting the efficiency of the business. The COO is a key member of the WWH Executive Leadership Team and is accountable to the Chief Executive Officer (CEO). The ideal candidate will be an experienced and efficient leader who is able to maintain control of diverse business operations. The goal is to secure the functionality of business in order to drive extensive and sustainable growth.

Qualifications

This role requires a significant level of operational management, implementation, and research experience. Specific requirements include:

  • MBA or Masters in Public Health Administration, Management, Organizational Development, or other relevant disciplines.
  • At least 5 years of corporate-level professional experience overall, with a minimum of 3 years of senior-leadership experience supervising a rapidly growing staff, operating multiple projects across a broad geography in practice, management/health system administration, or other related fields.
  • Demonstrated experience in creating and managing operational reporting, tracking, and evaluating systems.
  • Demonstrated experience in developing, implementing and managing a broad scope project or program within an organization or small business, and achieving position results and measurable goals.
  • Detail and performance oriented with a proven ability to manage operations and oversee financial aspects in an organization with multi-million dollar budgets.
  • Excellent communication skill. Strong networker, executive coach, relationship builder, and communicator with experience collaborating with diverse work teams and developing and maintaining an organization-wide strategy for program excellence.
  • Demonstrates integrity, strives for excellence in her/his work, and has experience in leading and inspiring others to new levels of effectiveness and operational impact.
  • A results-oriented individual passionate about making a real impact and change in women’s health care and naturally driven by that pursuit.
  • Superb organization, time, and project management skills.
  • Strong initiator and entrepreneurial thinker.
  • Superb oral and written in English – a secondary language (Spanish) is a strong plus.
  • Ability to multi-task and prioritize workload in a fast-paced environment.
  • Ability to maintain a flexible work schedule.
  • Commitment to the vision of Whole Woman’s Health
  • Flexibility for frequent travel.

Responsibilities

  • Direct internal operations to achieve budgeted results and other financial criteria, and to preserve and assist in the growth of the capital resources of the organization. In conjunction with the Director of Finance, oversees preparation of and submission of an annual operating budget to the CEO for review and approval, manage effectively within this budget, and report accurately on progress made and challenges encountered.
  • Provide analytical support to WWH’s senior management team, including development of internal management reporting capabilities.
  • Oversee risk management, regulatory oversight, and legal activities: letters of agreement, contracts, leases, and other legal documents, as well as business insurance agreements.
  • Implement change management processes based on organizational performance.
  • Participate in the development and preparation of short-term and long-range plans and budgets based upon WWH broad organization goals and objectives.
  • Direct the development and installation of procedures and controls in order to promote communication and adequate information flow, and thereby solidify management control and direction of the organization.
  • Develop and establish operating policies consistent with the CEO’s broad policies and objectives and insure their adequate execution.
  • Appraises and evaluates the results of overall operations regularly and systematically, and reports these results to the CEO.
  • Provide timely, accurate, and complete reports on the operating condition of the company.
  • Insure that all activities and operations are performed in compliance with local, state, and federal regulations and laws governing WWH business operations.
  • Develop and maintain a sound plan of organization. Motivate and lead a high performance management team; attract, recruit and retain required members of the executive team not currently in place; and provide mentoring as a cornerstone to the management career development program to provide for capable management succession for those functions/business units falling under their responsibility.
  • Collaborate with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of our organization. Measure effectiveness and efficiency of operational processes both internally and externally and find ways to improve processes.

General Staff Accountant

Position

Whole Woman’s Health has an immediate need for an experience General Staff Account to maintain and control the General Ledger accounts and business transactions of the organization’s c3 entity, applying the Generally Accepted Accounting Principles (GAAP) that includes analytical work and thorough review of financial records.

Duties and Responsibilities

  • Assist the Controller with the day-to-day, monthly and year-end operations of the Accounting/Finance Department including grant management and budget review and analysis.
  • Perform the processing and recording of accounts payable transactions and ensure that all invoices and staff reimbursements are paid accurately and in accordance with Finance policies and procedures.
  • Manage the processing of cash receipts, recording of revenue and receivable and work closely with the Director of Finance and Program Managers to ensure that revenues and receivables are reconciled at any given time.
  • Prepare and record the Management Agreement fees for grant invoices and collate the supporting documents for submission.
  • Review expense coding to ensure grant compliance and tag all eligible cost including AP, staff reimbursements to restricted grants and contracts on monthly basis.
  • Review and process AMEX Expense reports and receipts submitted by cardholders on monthly basis.
  • Perform the processing of functional and benefits expense allocations, monthly accruals, amortization of prepaid expenses, fixed assets depreciation and recording of adjusting and reclassification journal entries, if necessary.
  • Prepare and analyze the monthly budget/forecast to actual variance reports per program and department.
  • Perform general accounts analysis and reconciliations, including bank statements, fixed assets, employer’s benefit costs, accruals and prepaid expenses.
  • Assist in the preparation of financial reports such as financial statements, budget performance, and interim grant financial reporting.

Skills & Competencies

  • Monitor and collect data to assess accuracy and integrity; analyze data; ensure compliance with applicable standards (i.e. GAAP), rules, regulations and systems of internal control; interpret and evaluate results, prepare documentation; create financial reports and/or presentations.
  • Familiar with FASB 116, FASB 117 and OMB – 133
  • Knowledge of MIP/Sage Fund Accounting (ABILA) and Salesforce is a plus
  • Strong organizational skills and ability to prioritize workload in order to meet tight deadlines in a fast-paced and dynamic work environment.
  • Excellent analytical and problem-solving skills.
  • Be able to demonstrate attention to detail and good-record-keeping.
  • Proficient in Microsoft Office (Word, PowerPoint, especially Excel).
  • hand-on detail-oriented tasks.
  • Team player and can collaborate with other teams in the organization.
  • High level of interpersonal skills with demonstrated poise, tact and diplomacy.
  • Demonstrate a proficient level of professional skill and/or knowledge in accounting and keep current with developments and trends. Knowledge and ability to use applicable information technology and systems to meet work needs.
  • Excellent communication skills, written and verbal, with the ability to clearly communicate issues to all levels of management.
  • Demonstrate a proficient level of professional skill and/or knowledge in accounting and keep current with developments and trends. Knowledge and ability to use applicable information technology and systems to meet work needs.

Qualifications

  • Minimum of 2 solid years of non-profit accounting and 7+ of cumulative relevant experience (accounting operations and/or audit).
  • With strong background in budget preparation and grant management (private funders and government grants).

Education

  • Must have a degree in Accounting or Finance, CPA is a plus

Staff Accountant

Position

Under the direction of the Director of Finance, the Staff Accountant is responsible for various monthly closing duties, which include journal entry preparation, cash transaction analysis, accounting analysis, financial statement preparation, budget preparation, executive management report preparation and distribution and preparation of statutory required reports. The Staff Accountant will become familiar with the WWH corporate structure and its system of internal control. The Staff Accountant will be required to interface with various departments/clinics, external business partners and city, state and federal government agencies. The position also requires interface with contracted medical billers and external CPAs to complete audit engagements and assistance with tax preparation.

Duties and Responsibilities

  • Prepare journal entries with appropriate supporting documentation
  • Maintain assigned general ledger accounts through monthly reconciliation
  • Assist departments in explanation or actual operating results
  • Consult with Department/Clinic Managers on Fiscal Aspects
  • Serves as Backup to Payroll processing
  • Assists with processing of Payroll as needed
  • Assist in preparing for internal audits through preparation of audit schedules
  • Assist Supervisor with information requests from other departments
  • Assist with tax prepartion
  • Trend Analysis
  • Fixed Assets
  • Assist with developing Annual Operating Budgets
  • Assist in identifying ways to streamline workload in documenting departmental procedures and interfaces with other departments
  • Perform other job related duties as assigned.

Qualifications

  • Bachelor’s degree required. Bachelor’s degree in accounting, finance or mathematics.
  • Minimum of two years’ experience in accounting required. Healthcare accounting experience preferred
  • CPA or candidate
  • Payroll experience required
  • Proficient in Excel and competent in the use of other MS Office Suite platforms
  • Must have good interpersonal and organizational skills and the ability to concurrently manage multiple tasks
  • Excellent communication skills necessary to interact with staff at all levels. Must exhibit patience and a positive attitude
  • Must be able to work independently, be a self-starter and take the initiative without constant input from leadership. Limited travel occasionally.
  • Sage (ABILA) experience highly desirable

 

EmpowerLine Bilingual Women’s Health Advocate – Minneapolis, MN

Directly responsible to: EmpowerLine Administrator

Education Required: Bachelor’s Degree Preferred
Experience: One year’s experience in a health care facility or working in customer service/phone service position. Counseling experience in a related field such as domestic violence, youth, etc. is beneficial.
The EmpowerLine’s Women’s Health Advocate is most often the first person a potential patient speaks to about her abortion, thus they will provide guidance to callers by answering questions, setting appointments, providing financial counseling, and anticipating patient needs prior to arrival at the clinic.
The Whole Woman’s Health philosophy is centered on caring for the whole woman – her head, heart, and body. The Women’s Health Advocate integrates this philosophy in their approach by using active listening skills, ‘reading between the lines’ when the caller speaks to affirm/assess the caller’s needs, feelings about, abilities to cope with, and understanding of the abortion process. Women’s Health Advocates understand that patients may not know everything about this experience and so it is our responsibility to be forthcoming with information and guide her through this process with empathy and kindness.
General Requirements
  • Believes in and promotes a culture of empowerment
  • Be professional, courteous, and savvy at all times
  • To communicate verbally with excellent diction
  • React physically and mentally to emergency situations
  • Be able to give care without bias or judgment
  • Be able to give care with dignity and respect, in a manner that is empowering and enhances our patient’s self-esteem and self-worth
  • To understand that we do not create victims. We trust and listen to women.
  • Be flexible, cooperative, and adaptable.
  • Loves to learn new things, jumps in and asks questions, participates actively in the learning process.
  • Fluency in Spanish is required

Physical Requirements

Must possess the ability and capability to perform any task in the office. Must be able to lift 15 lbs or more and be able to physically move through the office unaided. Must have strong hearing and visual capacity.

Must possess the ability to remain seated and review information on a computer screen for long periods of time.

Essential Functions

  • Be available to answer phone calls from patients, parents, and partners regarding the abortion procedure, contraception, aftercare, and state laws applicable to abortion. Women’s Health Advocates may also be required to complete other types of phone communication with patients, including no-show check-ins and confirmation calls.
  • Proficiency in and adherence to internal systems regarding how an appointment is made, the purpose of the paperwork involved, and what paperwork goes where, including those related to insurance and private funding organizations.
  • Strong aptitude in operating computers and use of the Whole Woman’s health appointment software, AdvancedMD.
  • Be knowledgeable of all funding options for each patient.
  • Be able to increase the patient’s comfort, and to provide an atmosphere of non-judgmental support wherein the patient may freely express questions and concerns about her pregnancy and abortion.
  • Be able to ascertain how much the woman already knows about the abortion procedure, and provide an appropriate description of the female anatomy, pregnancy, and the abortion procedure as needed. Knowledge of early termination processes are required.
  • Give the patient the opportunity to express further questions or concerns and concerns and encourage her to identify and use her internal and external resources for coping in a positive manner with the abortion experience. At this point, the Women’s Health Advocate may occasionally (and actively) suggest referral for additional counseling or other services, and/or offer resources (services, pamphlets, books, and web-sites).
  • Uphold Whole Woman’s Health customer service standards including, but not limited to, answering incoming phone calls by the third ring and putting ‘people before paper.’
  • Promote the overall success of the EmpowerLine by demonstrating teamwork.

 


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